Courses

Many Support Coordinators struggle to define the boundaries of their role in the lives of the people they support. This module will provide you with practical tips for setting professional and effective boundaries and, importantly, holding those boundaries.

Under the NDIS Practice Standards and Quality Indicators, workers must receive appropriate training if they are involved in the management of waste and hazardous substances. This course has been written with this Practice Standard in mind, exploring how to safely handle waste and hazardous products. There has never been a more important time to get this practice right.

This two (2) day (7 hours total) training will assist workers to identify symptoms of compassion fatigue, burnout, vicarious trauma, and secondary traumatic stress and to enable them to utilise tools and strategies to prevent and manage compassion fatigue, burnout, vicarious trauma and secondary traumatic stress.

This course covers 10 step-by-step manual handling techniques and common manual handling equipment as well as s the basics of manual handling principles and how to reduce the risk of injury when moving people or objects. It explores how the NDIS Code of Conduct applies to safety and choice when supporting people to move and takes a practical approach to risk assessment strategies, examining how building capacity and empowering the people we are supporting can deliver better outcomes for everyone.

We'll dip into ways to manage your time, stop the distractions and meet your billable hours target.

Phoenix Australia’s Trauma-Informed Care course has been developed by mental health clinical experts and informed by research, practice knowledge, and input from trauma survivors. Our course teaches the Principles of Trauma-Informed Care and how they can be applied to support wellbeing in your workplace.